Privacy policy.
Which data we process and why — transparently, in plain language.
Responsible party
Dr. Marion Hansberg-Otte
Rosgartenstraße 27
78462 Konstanz
praxis@
Your rights
Access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction (Art. 18), notification (Art. 19), data portability (Art. 20), objection (Art. 21), withdrawal of consent (Art. 7(3)) and the right to lodge a complaint (Art. 77) — any time by email.
Practice data
Patientenakten sind nicht accessible via this website — only in the secured practice software.
Consent
External services (map, appointment booking, newsletter) only load after your consent via the cookie banner. No analytics without consent.
1. Hosting & server log files
This website is hosted by ALL-INKL.COM — Neue Medien Münnich (Hauptstraße 68, 02742 Friedrichroda). When you visit, Server-Logfiles are automatically recorded (IP address, time of access, browser type, referrer) and stored briefly to ensure operation. A data processing agreement is in place with the provider. Legal basis: Art. 6 Abs. 1 lit. f DSGVO (berechtigtes Interesse an sicherem Betrieb).
2. Contact form (Web3Forms)
Information submitted via the contact form (name, email, where applicable phone, message) is processed to answer your enquiry. Submission is via Web3Forms as processor. Legal basis: Art. 6 Abs. 1 lit. b DSGVO (contract initiation) or lit. a (consent).
3. Online appointment booking (arzt-direkt · Zollsoft)
Appointments are booked via arzt-direkt der Zollsoft GmbH (Engelplatz 8, 07743 Jena). The booking widget or booking link only loads after your consent. From the moment it is opened, the privacy policy of Zollsoft/arzt-direkt applies. Legal basis: Art. 6 Abs. 1 lit. a DSGVO (consent) or lit. b.
4. Online reception (Docmedico)
For the online reception we embed a service from Docmedico . The associated script only loads after your consent via the cookie banner. Connection data may be transmitted to the provider in the process. Legal basis: Art. 6 Abs. 1 lit. a DSGVO (consent).
5. Online forms (Zollsoft)
For fillable online forms (e.g. history, concern) we use services from Zollsoft GmbH (Engelplatz 8, 07743 Jena). The information transmitted serves solely to prepare your concern. Legal basis: Art. 6 Abs. 1 lit. a DSGVO or lit. b.
6. Newsletter
For sending our newsletter and the sign-up form we use an external email service provider. On sign-up we process the data you provide (first name, surname, email) to send the information. You can withdraw your consent at any time via the unsubscribe link. The sign-up pop-up only loads after your consent via the cookie banner. Legal basis: Art. 6 Abs. 1 lit. a DSGVO (consent).
7. Map embed (OpenStreetMap)
On the contact page we show a OpenStreetMap-Karte (OpenStreetMap Foundation, UK). It only loads after your consent; your IP address is transmitted to OpenStreetMap in the process. Legal basis: Art. 6 Abs. 1 lit. a DSGVO (consent).
8. Fonts (Adobe Fonts)
The DM Sans font is served locally from our own server — no data is transmitted to third parties. We additionally use Avenir Next via Adobe Fonts (Adobe Systems Software Ireland Ltd.); your IP address may be transmitted to Adobe when loading. Legal basis: Art. 6 Abs. 1 lit. f DSGVO.
9. YouTube video (Google)
On the homepage we embed a video via YouTube in privacy-enhanced mode (youtube-nocookie.com) from Google Ireland Ltd. The video loads only after your consent; before that only a thumbnail is shown. Loading transmits connection data (incl. your IP address) to Google; this may involve a transfer to the USA (Google has joined the EU-US Data Privacy Framework). Legal basis: Art. 6(1)(a) GDPR (consent).
10. Storage & deletion
We store personal data only as long as necessary for the respective purpose or as required by statutory retention periods (e.g. commercial and tax law). Data from enquiries is deleted after final processing; consent-based data until you withdraw consent. Patient data is subject to medical retention obligations and is kept solely in the secured practice software, not via this website.
11. Cookies & consent
Technically necessary storage (e.g. your cookie choice) takes place locally in your browser. External services (appointment booking, online reception, newsletter, map, where applicable statistics) are only after your consent loaded via the cookie banner. You can change or withdraw your choice at any time via the icon at the bottom left. Legal basis: Art. 6 Abs. 1 lit. a DSGVO or § 25 TDDDG.
12. Right to complain
You have the right to lodge a complaint with the State Commissioner for Data Protection and Freedom of Information Baden-Württemberg. Address: baden-wuerttemberg.datenschutz.de.
Stand: 05/2026 · Bei Fragen: praxis@frauenaerztinnen-konstanz.de · Imprint